Understand your data at a glance. Transform rows of data into visualizations that help you quickly understand the big picture.

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• Quickly identify patterns and trends

• See the big picture

• Communicate insights in a way everyone can understand

• Find insights among multiple datasets from different sources

Advanced data driven reporting solutions for the enterprise aimed at enabling knowledge workers such as executives, managers, and analysts to make better and faster decisions. 

Guide agents to optimal outcomes -Intelligent automation dynamically guides agents to the right actions by surfacing relevant information exactly when they need it through a single interface.
Personalize service with a complete customer view - Deliver value at every touch-point. A 360-degree view of each customer’s journey enables agents to anticipate needs and personalize every interaction.
Empower agents with AI customer service assistants - Empower agents to be more productive and avoid escalations. Agent-facing bots use contextual data about customers and your business to make smart recommendations.
Capitalize on revenue opportunities - Use service and support as an up-sell or cross-sell opportunity by empowering agents with machine learning driven recommendations.

The automated capturing and indexing of paper and digital documents entering the organisation such as proof of deliveries, invoices and transcripts. 
By applying OCR and other automated indexing tools, data can be captured from documents without the need for human indexing, thereby decreasing the time to capture and increasing the accuracy of the data captured. This data can then be used to kick off workflow processes, provide data rich business analytics and fire off processes in other systems, such as the organisation’s ERP system. 

A number of cloud based services for creating, deploying and managing applications that run in Microsoft’s secure worldwide data centers. The set of services can make virtually any software solution possible, from large retail targeting a global audience to CPU-intensive, scientific data calculations, to simple data backups. Almost any software that can be imagined can be written to take advantage of Azure services and can run in the Microsoft Cloud. 

Collaborative web based portals aimed at allowing internal and external information sharing and collaboration between employees, customers, partners and executives.  

Incident and Case Management solutions allow the organization to track and report all information related to significant issues or events that involve people, interactions and investigation information. 
These solutions reduce the amount of time and effort required to find, investigate, and record the information.  

Take control of your contract life-cycle management process by enabling personnel to make effective recommendations and better handle contract requests and related activities, accessing all contract-related data and documents in one central place.  

Eliminate the need for time consuming, paper-based signature processes with our secure, legal and easy to use digital signature solutions. 

End to End management of digital document artifacts from the moment they enter your business process, throughout all your workflow processes and to when they need to be archived. 

The Internet of things (IoT) is the network of physical devices, vehicles, home appliances, and other items embedded with electronics, software, sensors, actuators, and connectivity which enables these things to connect, collect and exchange data.  
IoT involves extending Internet connectivity beyond standard devices, such as desktops, laptops, smartphones and tablets, to any range of traditionally dumb or non-internet-enabled physical devices and everyday objects. Embedded with technology, these devices can communicate and interact over the Internet, and they can be remotely monitored and controlled.  

Manage your mobile Team with automated scheduling and tracking of daily tasks, capturing of information whilst on site and intuitive reporting.  
Solutions for managing operations and sales staff in field data collection activities i.e. capturing new orders, performing site inspections or signing up new customers.  

OnBase Records Management (RM) controls the retention of all associated business records securely organized within the OnBase Folders interface. The retention cycle of a folder is triggered by an event (or the passage of time), which ties records management strategies into organizational business processes. The module provides cut-off periods, retention plans and multiple destruction options. OnBase Records Management also offers exception handling as well as an administrative management interface. 

Dynamics 365 CRM Sales process is a streamlined business process tool to generate and manage potential sales opportunities for the business across the Sales Life-cycle.